Frequently asked questions

Everything clients usually ask before booking a show, renting or buying LED suits. Can’t find your question? Ask us – we reply quickly.

Shows

Where are you based, and where do you perform?
We are based in Bratislava, Slovakia, and perform across Europe, the UK, the Middle East and worldwide – in 92 countries so far, from a 13-day Tron Girls production in Birmingham, UK, to a 20-dancer Tron Dance show in Jeddah, Saudi Arabia.
Why should I choose your company to make an LED show for me?

Our LED shows are exclusive due to:

  • high-end programming software developed by our company
  • possibility to create various LED effects combined with other LED technology (LED screen, lasers, beam lights)
  • LED suits design created to enhance dancers’ movement with high product life-expectancy
  • LED suits designed to be repairable and sustainable
  • professional dance team with a wide range of performing skills (TV shows, back-up dancing with artists, talent shows)
  • experience in this business field since 2012
  • dance pool of 50 dancers (for bigger projects the possibility of 100 dancers)
What are the technical requirements for an LED show?
  • a high-quality set of speakers and 3.5 mm jack output
  • stage set-up in a dark environment (no external lighting during the show)

We provide the rest of the equipment, unless specified otherwise. The show itself is played from our PC and suit controllers.

All details: technical requirements.

Can I have a custom-made choreography for my event?
Yes, you can. We can prepare custom choreography for any themed event, to any music. We can also incorporate any corporate product or logo (we usually make an LED version of it), or put your logo on the dancers’ suits. For more information, contact us with your event idea and we’ll be happy to provide more details.
Can I synchronize the LED show with lasers, beam lights and an LED screen?
Definitely, we are able to synchronize our LED dance show with LED screen content, beam lights or lasers. Just tell us your idea for the event and we will create a custom offer for you.
Can I synchronize LED dancers with any objects, vehicles or corporate items?
Our company can turn any object into an LED object. If you need to surprise your audience with an LED company logo, an LED vehicle or if you are launching a new product and you want to make it shine, you are in the right place.
Is a rehearsal necessary for every event?
Yes, it really is. First of all we need to check the stage conditions: the dimensions and height of the stage, the positioning of things located on the stage, where the stairs, exits, etc. are. Another reason is that we need to make sure that all the equipment is working correctly and there are no disruptions to the signal, so that our PC and controllers can communicate with the suits during the performance without a hitch.
Can I have an LED back-up dancer for my artist?
Yes, you can. We can create custom-made shows to any specified artist’s playlist, cooperate with them on the stage, or offer an LED dance suit for the artist as well. We can also travel to festivals, concerts or on tour with the artist.
Why do you fly from Vienna or Budapest if you are based in Bratislava?
The Bratislava airport is small and offers fewer direct flights to our frequent destinations. The Vienna airport, Schwechat, is just an hour from Bratislava and offers a wide range of flights, which is why we use this airport for 98% of our travels. Sometimes we use the Budapest airport, which is approximately 2 hours away from our main office, but only for specific destinations.

Rent

Can I rent the LED suits for my event?
Yes, our company provides renting services. If you need our LED suits for your special occasion, contact us with your requirements.
How many LED suits can I rent?
40 Tron Dance and 15 Tron Dance Gen II suits (universal size), 15 Tron Girls suits and 15 Tron Man suits (in standard sizes). Tell us how many you need and we will check the availability for your date.
To which countries can I rent the LED suits?
We rent LED suits worldwide.
How does the rental work?
Firstly, you will need to contact us with all the details about your LED suit rental (number of suits, place of the event, dates, etc.). Secondly, you will need a choreographer who creates the dance choreography, a team of dancers and our technician. For more information, read our blog post on how a usual suit rental looks.
Is the size of the LED suits adjustable?
Yes – our Tron Dance and Tron Dance Gen II suits are universal: you can adjust them to any size of arms, legs, chest and waist. They are unisex and can be adjusted to a variety of body types. The minimum height is 150 cm and the maximum is 210 cm. Tron Girls, Tron Man and Tron Dolls suits come in standard clothing sizes.
Are there any issues with washing the LED suit?
Our LED suits are made of plastic parts that are fastened onto your own black T-shirt and black trousers. There is no problem with taking the plastic parts off and washing the clothes. Unlike our competition, we do not use textile LED suits, which are difficult to wash because of the tech equipment sewn into them.
Can I pick any colour on the suit?
Yes, you can pick any colour from the colour palette.
How can I program the show after I rent the LED suits?

There are two options:

  1. We can send you the LED suits and you can program the whole LED show by yourself, with a pre-paid deposit that is returned after we receive the LED suits back (we do not recommend this option if you have not used the software before).
  2. We can send one of our well-trained and skilled technicians who can program the LED show for you. They can advise you on many aspects of the show: which LED effects look best for your show, how to put on and take off the suits, and how to properly unpack the LED suits we have provided (recommended, especially for new customers).
Can I do physically demanding shows, for example breakdance, in your LED costumes?
Yes, you can! Our LED suits do not limit your movement. Naturally, you need to get used to the suit first and find out which moves look best for you, but it should not be a problem.

Buy

Why should I buy LED suits from you? I have seen cheaper LED suits from Asia.

Our LED suit materials are tested, sustainable and of higher quality. They have a long product life expectancy. The design of the LED suit is also tested and tailored by our company for maximum utility.

We have also developed unique, user-friendly software that helps you get the best outcome for your LED show. In addition, our customer service is an invaluable asset for all our customers. We give you around-the-clock online help and access to tutorials on how to program the show, how to put on and take off the suit, and how to repair and maintain your equipment – everything you need to successfully run the show.

What is the biggest difference between your LED suits and the suits made in Asia?
Mainly the experience from performing the shows. Our priority is performing shows, not only manufacturing LED suits that are not tested by experience, as manufacturers in Asia often do. We really try to make our suits sustainable and to provide tech with the fewest errors and the quickest and easiest maintenance.
How can I control the LED suits?

There are two options for controlling our LED suits:

  1. In real time, through our LED controller and the LSS software. You see every change you make in the LSS software on the LED suits in real time.
  2. Via an SD card (offline). When you insert the SD card into the control unit with the battery running, the LED effects start immediately. We use this option mainly when we walk on the streets or present ourselves at expo events (not recommended for a live show).
Can I program the show without the suits connected?
Yes, you can! We always program the shows without having the LED suits paired to the controller. Once the show is programmed, you can synchronize all the dancers to the LED controller and immediately run a full rehearsal.
Is the LSS control software free?
You can download our software for free and use it for 30 days or 10 runs. After that you will need a license key. If you buy any of our suits, the LSS software is included in the price of the hardware.
How can I learn to program in the LSS software?
Watch our LSS tutorial videos on the blog, where we explain everything step by step.
Is your software difficult to use?
It depends on your previous experience and skills. If you have ever worked with music or video editing software, you will find it quite easy to use. If not, it will take some time to get used to it.
How can I find out if something is not working properly?
If anything is broken or not connected, you will see it immediately: parts that are not working turn pink. Why pink? Because our suits are in RGB colours – red, green and blue. If any of the three colours doesn’t work, the whole part becomes pink. The issue can be a broken cable on the suit or the connection between the computer, controller and receiver.
How durable are the suits? How can I repair them?
Our suits are extremely durable. We currently sell version 3.1, with all our past experience built into it. It’s almost impossible to break the LED suits. If anything doesn’t work properly, you can repair each part individually – be it the strips, plastic parts, controller or receiver – without affecting or replacing the rest. We have been using our suits for about 5 years now and they are still in great working condition. As with any equipment, you just need to take proper care of them.
Are LED suits safe to wear?
Absolutely. There is no chance of getting injured by any electric part of the LED suit – everything is properly insulated and completely safe to use. Worst-case scenario, you break your hand during all the breakdancing 😉
What is the difference between analogue and digital LED suits?
There are lots of differences, but the main one is how you can control the pixels (LEDs). In analogue LED suits you control each part, or segment. In digital ones you control each pixel, or LED. For more details, read our blog post on the difference between digital and analogue LED strips.
How long does delivery take after I buy a suit?
As soon as we receive the payment to our bank account or via PayPal (this normally takes 1–2 working days from the purchase), we send LED suits that are in stock the next working day – two days at the very latest. Custom-made suits go into production right after the payment. From then on it depends on where you are located and whether you choose economy or express delivery.
Are you VAT registered?
Yes, we are. Our VAT number is SK2022320652.
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